Your tracking number will not return any information until the package has been processed at the local shipping center. Which usually takes between 12-24 hours. If your tracking number does not work during this time frame, please try again later.
We accept Visa, MasterCard, American Express, and all other major credit cards. We also accept Apple Pay, Google Pay, PayPal and Affirm!
We ship for FREE if your order is over $50.00 and you are located in the contiguous United States. Orders under $50.00 ship for $6.99 in the contiguous United States. If you are located in Hawaii, Alaska, Puerto Rico or outside the contiguous...
Yes! However, we have a few rules. You are able to pick up prepaid orders from our West Berlin location. We do not currently have a showroom, and our system is set up for Credit Card purchases only. Please give us a call to place your order with...
If you have placed your order by 3PM EST, your product will be packaged and shipped same day. If you have placed your order after 3PM EST, your product will be packaged and shipped the following business day. The length of time for delivery varies...
All orders are shipped out the same day if placed by 3 PM EST. Our warehouse is located in South Jersey. Transit times for orders once they have shipped from our warehouse in New Jersey can vary depending on your location and the shipping method...
Coupon codes can be entered in the Coupon area in your shopping cart. All coupon codes must be entered at the time of sale to receive discount. Codes provided after completion of the sale will not be honored.
Well, that depends! If your order is shipping to an address in New Jersey or any other state which requires us to collect sales tax, local sales tax will be automatically calculated during check out. To obtain estimated sales tax, please use the...
Once your RMA has been received and checked in you will receive an email letting you know we will be issuing you a refund. Refunds are issued within 24 business hours. It can take up for 7 business days for the refund to reflect in your account...
In order to return your order, you will need to contact us to receive an RMA Number. RMA numbers will only be issued if you request to return the product within the 30 day return period. You will write this number on the box and also on a piece of...
Any orders placed before 3 pm EST on Friday will ship out the same day. Orders placed after 3 pm EST on Friday will ship out the following business day.
If a package is returned to us due to an undeliverable or an incomplete address, a refund will automatically be issued upon delivery back to our shipping facility. Once the refund has been submitted you will be notified by a Customer Service...
Coupon codes can also be obtained by contacting any of our Customer Support Agents via Email, LiveChat, or telephone.
If you accidentally place a duplicate order and it has not been shipped, we will do our very best to cancel this order and process a refund for it. In the event, you place a duplicate order and the items are shipped, you will receive an RMA number...
If you received the wrong merchandise, please contact us within 14 days of receiving your order and we will send you a return postage label. Once the merchandise is received back at our location, we will ship out the correct merchandise. All...
If you “refuse” a package from our company, you are responsible for any and all charges that are incurred for the shipping. Any refunds issued for “refused” packages will be less any and all shipping charges (original and return shipping charges)....
Free shipping over $50 is only valid on orders shipping within the Contiguous United States. All other locations including Hawaii and Alaska are responsible for shipping charges. Shipping options are available during checkout.
Orders will only ship to an alternate address located in the same state as the billing address. If you wish to ship to an address in a different state from the billing address you be required complete a credit card authorization form. If you do...
Please contact us as soon as possible at 1.877.7MAXTOW. If the product has not been shipped, we will do everything possible to cancel your order. If the product has been shipped, we will be happy to set you up with an RMA to send the item back...
Please note with International Delivery, there may be customs/borders fees upon delivery. Please do not confuse this with additional charges by MaxTow as it is charged by the carrier. MaxTow is not responsible for these charges and we do not have...
International customers are responsible for shipping charges as well as any and all customs, brokerage, and import duty fees that are incurred with international orders. These fees are applied and determined by the shipping carrier based on the...
When sending an item back for a warranty claim or testing, MaxTow will cover all defective shipping charges to and from within 60 days of the delivery date as long as you are located in the contiguous United States. After 60 days, you are...
Our 100% Satisfaction Guarantee has you covered. If anything you purchase from us fails to live up to your expectations, we will issue an exchange for the undamaged product within 30 days of the original purchase date. It's that simple. All you...
MaxTow Gauges, LLC ("MaxTow") warrants to the original retail consumer purchaser, and not any other purchaser or subsequent owner, that this Product will be free from defects in material or workmanship for a period of one (1) year from the...
If you wish to change an item on your order please call us immediately at 1.877.762.9869 to request the change. Orders can only be changed prior to leaving our warehouse. If an order has already been shipped, you may request an RMA number to send...
If any order needs to be canceled, you must call us immediately at 1.877.762.9869. Your order can only be canceled prior to it leaving the warehouse. If your order is shipped prior to us being notified, you will have to contact MaxTow Gauges for...
MaxTow now offers a 30 Day No Hassle Return Policy ! Our 100% Satisfaction Guarantee has you covered. If anything you purchase from us fails to live up to your expectations, we will issue a refund for the undamaged product within 30 days of the...
Any orders placed through MaxTow where Free or Standard $6.99 shipping is chosen, will be shipped either UPS or USPS. The shipping carrier is chosen at the discretion of MaxTow Gauges. If you would like a specific shipping service, rates are...
Any orders placed through MaxTow with one of the following upgraded shipping methods, Next Day Air, 2nd Day Air, or Three Day Select with a value exceeding $100 must be shipped to the billing address and will require a Signature Confirmation...
Yes we do! While all of our products are listed directly on our website, we also have catalogs available. By following the link below you can request a digital copy or a hard copy to be mailed to you. If you request a mailed copy, you can expect...
Yes we sure do. If you can not locate your country during check out, please e-mail [email protected] or use our Live Chat System for more details.
We offer a 1-Year Non-Transferable Warranty on all of our products which will cover any manufacturer defects. A copy of our warranty policy can be found here on our website https://www.maxtow.com/store-policies/
International Customers International customers are responsible for any and all customs, brokerage, and import duty fees that are incurred with international orders. These fees are applied and determined by the shipping carrier based on the...
MaxTow Gauges, LLC is always accepting qualified automotive retailers and distributors to join our Domestic and International reseller program. MaxTow Gauges is an innovative gauge company providing the highest quality gauges at affordable prices....